Shipping policy
Shipping Policy
Last updated: June 10, 2026
At BARE, we aim to process and deliver orders as efficiently as possible. This Shipping Policy explains how we handle order processing, shipping estimates, delivery issues, and tracking.
1. Processing Time
Orders are typically processed within 24 to 48 business hours.
Processing time does not include shipping time and may be extended during high-volume periods, holidays, product launches, or events outside our reasonable control.
Orders are generally processed Monday through Friday, excluding public holidays.
2. Estimated Delivery Time
Estimated delivery time is typically 5 to 8 business days, depending on the shipping destination.
Delivery estimates may vary by country, carrier performance, customs handling, weather conditions, and other factors beyond our control.
3. Shipping Destinations
We currently ship to the following countries:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
We reserve the right to change, add, or remove shipping destinations at any time.
4. Tracking Information
When available, tracking information will be sent by email after the order has been shipped.
Please allow a short period for tracking updates to appear after dispatch, as carrier systems may take time to activate tracking.
5. Shipping Delays
While we do our best to ship and deliver on time, delays can happen for reasons outside our control, including:
- carrier delays,
- customs processing,
- weather disruptions,
- address verification issues,
- regional service interruptions.
Shipping estimates are not guarantees unless expressly stated otherwise.
If there is a material delay with your order, we may contact you with an update and, where required by law, provide available options.
6. Incorrect or Incomplete Address Information
Customers are responsible for providing a correct and complete shipping address at checkout.
We are not responsible for delivery failures, delays, or additional costs resulting from incorrect, incomplete, or undeliverable address information provided by the customer.
7. Delivered but Not Received
If tracking shows that a parcel was delivered but you have not received it, please first check:
- with other household members,
- with neighbors,
- with your building reception or mailroom,
- with the local carrier or delivery service.
If the parcel still cannot be located, contact the carrier directly and then contact us at:
Please include your order number and any claim or reference number provided by the carrier.
8. Lost, Damaged, or Incorrect Orders
If your order is lost, arrives damaged, or you receive the wrong item, contact us as soon as possible at:
Please include your order number and supporting details, including photographs where relevant.
We will review the issue and provide an appropriate resolution in accordance with our policies and applicable law.
9. Customs, Duties, and Import Charges
Depending on the destination country and the shipping method used, customs duties, import taxes, or related fees may apply.
Unless otherwise stated at checkout, such charges are the responsibility of the customer.
10. Contact
If you have questions about shipping or delivery, contact us at: